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Research shows 8/10 travelers want to try B&Bs this year
Recently the Y-Partnership, experts in travel research, revealed the results of a survey showing that 13% of leisure travelers opted to stay at inns and B&Bs in the past year. In a recent blog post entitled To B&B, or Not, travel expert and Y-Partnership partner Peter Yesawich shared findings from the 2011 Portrait Of American Travelers™. According to Yesawich, 1/8 (13%) American leisure travelers tried a B&B or inn at least once during the previous year. The study reveals that travelers who try B&Bs increased to 1/6 (17%) among travelers with an annual household income of $125,000 or more.
Perhaps the most important aspect of this study comes with the revelation that a remarkable 8/10 (79%) leisure travelers expressed interest in staying at a B&B during the year ahead. That’s music to the ears of the Better Way To Stay campaign!
Why is the notion of an inn or B&B so appealing? Not surprisingly, it’s the lure of their distinctive ambiance according to Yesawich. When asked why they patronized B&Bs and inns, Yesawich revealed that leisure travelers who visited inns and B&Bs did so during the previous year citing reasons ranging from the personalized service delivered by innkeepers, to the social aspects and “home-cooked food” as revealed by the results of the research below:
| Very/Strongly Agree | % 2011 |
| I enjoy the private, less crowded, quiet ambiance of small Inns/B&Bs | 64 |
| I like to try new things when traveling | 56 |
| Inns/B&Bs provide a better sense of the local culture | 56 |
| I enjoy the personalized service of the host innkeeper(s) | 54 |
| I like the unique architecture/décor of Inns and B&Bs | 53 |
| I like the home-cooked food | 52 |
| Inns/B&Bs are much more romantic than traditional hotels/motels | 47 |
| I feel more pampered at an Inn/B&B than in a traditional hotel/motel | 45 |
| I like to interact with other guests during breakfast or social hours | 39 |
| It’s a more affordable escape than I would find at a traditional hotel/motel | 37 |
| They generally have a pet-friendly policy | 19 |
According to Yesawich “Among leisure travelers who express interest in staying at a B&B or inn on a future trip, the home-like ambiance and amenities they expect to find in these properties are the primary reasons why:
| Attributes of B&Bs Rated Very/Extremely Desirable | % 2011 |
| Comfortable bed/linens | 92 |
| Friendly staff | 91 |
| Complimentary, freshly prepared breakfast | 88 |
| Having time just to relax and unwind | 87 |
| Knowledgeable innkeepers | 80 |
| Opportunities to taste different or unusual cuisines | 68 |
| Free Wi-Fi | 67 |
| Romantic ambiance | 63 |
| Distinctive theme or atmosphere | 59 |
| Distinctive architecture | 55 |
| The ability to reserve a specific room with unique decoration or theme | 53 |
| Other interesting guests | 41 |
The Y-Partnership research corresponds with studies from BedandBreakfast.com and PAII, indicating that personalized service, comfortable surroundings, and added value drive the decision to choose a B&B.
Yet interestingly enough the Yesawich study did not reveal the ages for those responding to the survey. While baby boomers make up the majority of inn-goers today, the second largest group opting for the B&B experience are Gen-X and Gen-Y travelers, according to BedandBreakfast.com research. Recently this review for the Adobe Nido B&B was posted on TripAdvisor, indicating what 20-something travelers love about B&Bs:
“Quaint, Eclectic, and Welcoming”, Reviewed July 5, 2011
Wow! My husband and I just returned from a two-night stay at the Adobe Nido. Honestly, I don’t even know where to begin. Our experience, as a whole, couldn’t have been any better. The conversations, breakfast, environment, location, room, etc., were all enjoyable. My husband and I are in our early twenties, so we weren’t totally sure if a B&B would be up our alley, but . . . adios hotels. The Adobe Nido was eclectic, unique, and perfect for heading anywhere in and around Albuquerque. Thanks so much Sarah and Rol! We can’t wait to return.
Bottom line: The buzz word in travel today is value, and travelers are discovering that inns and B&Bs offer just the kind of personalized experience, ambiance and added value they seek. All those who’ve never tried it should try the B&B experience. Like those visiting the Adobe Nido B&B, you’ll soon be hooked.
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